Terms & Conditions

Welcome to Jalcare. By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General

  • Jalcare provides water purification products, installation, maintenance, and after-sales services.

  • These Terms apply to all visitors, customers, and users of Jalcare services.

  • Jalcare reserves the right to update or modify these Terms at any time without prior notice.

2. Product Information

  • All product images, specifications, and descriptions are for reference purposes only.

  • Actual product appearance or specifications may vary slightly due to upgrades or availability.

  • Jalcare does not guarantee uninterrupted or error-free website content.

3. Orders & Payments

  • Orders will be confirmed only after successful payment.

  • Jalcare reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, or technical issues.

  • Prices are subject to change without prior notice.

4. Installation & Service

  • Installation will be provided as per the service schedule and location feasibility.

  • Any additional plumbing, electrical work, or structural changes are not included unless explicitly mentioned.

  • Delays due to customer unavailability, site conditions, or force majeure are not Jalcare’s responsibility.

5. Warranty

  • Product warranty is provided as per the manufacturer’s terms.

  • Warranty does not cover damage caused by misuse, voltage fluctuations, improper water quality, or unauthorized repairs.

  • Consumables such as filters and membranes are subject to usage-based replacement.

6. Refund, Return & Replacement

  • Refunds, returns, and replacements are governed by Jalcare’s 10-Day Refund & Replacement Policy.

  • Installation, service, and logistics charges may be non-refundable.

  • Final approval of refunds or replacements is at Jalcare’s discretion after inspection.

7. User Responsibilities

  • Customers must provide accurate information during order placement.

  • Proper power supply, water pressure, and installation conditions must be ensured by the customer.

  • Customers should follow product usage and maintenance guidelines.

8. Limitation of Liability

  • Jalcare shall not be liable for any indirect, incidental, or consequential damages.

  • Liability, if any, shall be limited to the product or service value paid by the customer.

  • Jalcare is not responsible for water quality issues caused by external factors beyond purification limits.

9. Intellectual Property

  • All website content, logos, designs, text, and graphics are the property of Jalcare.

  • Unauthorized copying, reproduction, or misuse is strictly prohibited.

10. Third-Party Services

  • Jalcare may use third-party logistics, payment gateways, or service partners.

  • Jalcare is not responsible for delays or failures caused by third-party providers.

11. Governing Law & Jurisdiction

  • These Terms & Conditions shall be governed by the laws of India.

  • Any disputes shall be subject to the jurisdiction of Indian courts only.

12. Contact Information

For any queries related to Terms & Conditions, please contact Jalcare customer support through official communication channels.

Jalcare Commitment

Pure Water. Trusted Technology. Reliable Service.