📦 10-Day Replacement Policy

Replacement Reason

Physical Damage, Defective, Wrong or Missing Item

Replacement period

10 Days from delivery 

Replacement Policy

We will need you to submit proof of issue to verify your replacement request.

• Defective: Verification by Jalcare , through on-call support followed by inspection at your location if required.

• Physical Damage, Wrong, Missing Items: Remote verification by Jalcare.

  Warranty:

Customer has to call for installation or any complaint to our customer care support for registered. 1 Year warranty for electrical parts (Pump & SMPS ) except UV Lamp and Micro switch. Warranty starts from date of dispatch. Filters are not covered under warranty as Filters are consumables, get blocked or choked because of water only. If water quality is good filters life will be more, if water quality is bad (More turbidity or more TDS) Filters life will be less so not covered in Warranty. Under Warranty electrical part will be send through courier but technicians charge has to be pay by customer Rs@300/. Warranty will not be valid on self-installation of water purifier. (Any dispute is only subject to jaipur Jurisdiction). If you go with the local technician for the installation, in that case company will not provide the warranty of the product.